Does Your Healthcare Organization Need a Mobility Assessment?

on Monday, 24 June 2013. Posted in goPMO Corporate

Workload is a constant barrier to improving patient care. Nurses, doctors, and other practitioners face ever increasing demands on their time and attention, hindering their ability to offer the best care possible. While patient loads and other factors may remain beyond a healthcare organization's control, it is possible to improve workflows for patient-facing staff. This step can play a significant role in improving patient outcomes and reducing employee burnout.


Maximum Productivity Saves Lives

Studies consistently show that increasing productivity within healthcare organizations results in better outcomes and reduced mortality rates. For example, simplifying the process of inputting patient data reduces the risk of dangerous errors. In some cases, clinical and mobility workflow has actually saved hospitals by drastically improving the quality of care they delivered.

As any healthcare organization works to improve workflow, it's important to remember that improvements should be aimed at both doctors and nurses, and that caregivers should have access to patient data not only at nurses' stations, but everywhere. The more access they have to clinical documentation and results, the more readily they can make decisive decisions about patient care. Unfortunately, however, accessibility and mobility are often not used equally or with the same effectiveness across an organization.

The Purpose of Mobility Assessments

In the healthcare setting, multiple factors impact workflow: government regulations; capacity for health information exchange (HIE); number of care providers; and even patient cooperation may all come into play. While many of these factors remain out of our control, we can control aspects like the technology we use and how various technologies are aligned. Sometimes it can be difficult to extract and isolate these variables.

A mobility assessment does just that. This process involves a detailed analysis of all the different systems and workflows that impact patient care. It's often the first step in developing a project management plan for implementing new EHR applications and (eventually) decommissioning legacy applications. The mobility assessment should be the first step in adopting new technology or adapting existing systems because it identifies appropriate solutions based on clinical workflow. The mobility assessment also illustrates trends and needs that will determine how technologies should be aligned to ensure maximum productivity.

Before your healthcare organization embarks on the journey to adopt new processes and technologies, take the time to conduct a mobility assessment. That step could mean the difference between implementing excellent systems versus merely adequate ones.

Mobility assessments can identify the right solution based on clinical workflow that is in use and align the technologies needed to get the maximum productivity.


Robert Williams is founder of goPMO, which offers the healthcare industry a practical implementation approach for project management. After many years as an IT leader in the industry, Robert saw a clear need for greater efficiency in project consideration and execution. Thus goPMO provides both an easy-to-use self-serve project implementation tool and full-service project management consultation. A certified PMP from the Project Management Institute, Williams empowers healthcare organizations and PMO's to be catalysts for high impact and powerful project delivery.